Terms & Conditions

Welcome to EduAI Labs. These Terms of Service govern your use of our educational services, courses, and platform. Please read them carefully before proceeding with our services.

Terms of Service

Last Updated: December 15, 2023

Effective Date: January 1, 2023

1. Acceptance of Terms

By registering, accessing, or using the services provided by EduAI Labs ("we," "us," "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Services Description

EduAI Labs provides educational services including but not limited to:

  • Artificial Intelligence and Machine Learning training programs
  • Mathematics and Science courses for CBSE/ICSE curriculum (Grades 6-12)
  • English communication and personality development programs
  • Coding and robotics courses for children and teenagers
  • Online and offline learning platforms and resources
  • Educational counseling and career guidance

3. User Registration and Accounts

3.1 Account Creation

To access certain features, you must register and create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

3.2 Age Requirements

If you are under 18 years of age, you may use our services only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

4. Fees, Payments and Refunds

4.1 Course Fees

All course fees are payable in advance unless otherwise specified in writing. We accept payments through various methods including online transfers, credit/debit cards, and UPI.

4.2 Refund Policy

Refunds are governed by our separate Refund Policy. Generally:

  • Full refund within 7 days of enrollment if no classes attended
  • Pro-rata refund based on classes attended after deduction of administrative charges
  • No refund after completion of 50% of course duration
  • Refund processing may take 7-15 working days

4.3 GST Compliance

All fees are inclusive of applicable GST as per Indian taxation laws. Tax invoices will be provided for all payments.

5. Intellectual Property Rights

5.1 Our Content

All course materials, including but not limited to videos, presentations, study materials, software, and documentation, are the intellectual property of EduAI Labs and protected under the Copyright Act, 1957 and other applicable laws.

5.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services and content for your personal, non-commercial educational purposes.

5.3 Restrictions

You may not:

  • Copy, reproduce, distribute, or create derivative works
  • Reverse engineer, decompile, or disassemble any software
  • Remove any copyright or proprietary notices
  • Share your account access or course materials with others
  • Use content for any commercial purpose without written permission

6. User Conduct and Responsibilities

You agree to use our services responsibly and not to:

  • Engage in any unlawful or fraudulent activities
  • Harass, abuse, or harm other students or instructors
  • Upload or transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Disrupt or interfere with the security of our services
  • Use our services to infringe upon others' intellectual property rights
  • Submit false or misleading information

7. Privacy and Data Protection

We are committed to protecting your privacy and comply with the Information Technology Act, 2000 and related rules. Our data collection, storage, and processing practices are detailed in our Privacy Policy. By using our services, you consent to such processing.

8. Termination and Suspension

8.1 By EduAI Labs

We may suspend or terminate your access to our services immediately without notice if:

  • You breach these Terms of Service
  • We are required to do so by law
  • You engage in fraudulent or illegal activities
  • You fail to pay applicable fees

8.2 By User

You may terminate your account at any time by contacting us. Termination does not entitle you to any refund of paid fees.

9. Limitation of Liability

To the maximum extent permitted by Indian law, EduAI Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • Our services are free of viruses or other harmful components
  • The results of using our services will meet your requirements

11. Indemnification

You agree to defend, indemnify, and hold harmless EduAI Labs, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Mohali, Punjab, India. The parties shall first attempt to resolve the dispute through mutual negotiations. If unresolved, the dispute shall be referred to mediation before pursuing litigation.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through our website or via email. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

14. Contact Information

For any questions about these Terms of Service, please contact our legal team:

EduAI Labs Legal Department

legal@eduailabs.com

+91 9818880849

Shop no 4, Main market (opposite Canara Bank) Peermuchalla, Zirakpur, Punjab - 140603

Mon-Sat: 9:00 AM - 6:00 PM

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and EduAI Labs regarding our services.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.